I didn't just complain on my blog yesterday.
I made an Amazon review. A three-star Amazon review.
I also got the order ID, registered the Kliq pedal, and submitted a report of faulty gear.
They took my address and shipped me a new pedal. In fact, I know it's in town already.
We'll see how long the new one lasts, but I have to say their customer service is right on. After a few times playing out, I might revise and extend that Amazon review.